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COVID-19 Statement

7/2/20

Our Clean Team has been doing a stellar job keeping our spaces sanitized and in great shape. Our Segway & E-Bike Tour Guides also take cleaning and sanitizing seriously. Below is an outline of how our guides are helping keep everyone safe.

blog_segway-mask.jpgIn order to reduce the transmission of COVID-19 and maintain a healthy environment, Gunstock is following guidance set by the Governor's Reopening Task Force and the CDC. Click HERE to read the Universal Guidelines. We are asking each guest to ask themselves the following questions prior to arriving at Gunstock. If you answer yes, please come back another day when you feel better.

  1. Have you been in close contact with a confirmed case of COVID-19 in the past 14 days?
  2. Are you experiencing any respiratory symptoms including a runny nose, sore throat, cough or shortness of breath?
  3. Have you had a fever or felt feverish in the last 72 hours?
  4. Are you experiencing and new muscle aches or chills?
  5. Have you had any new changes in your sense of taste or smell?

We are also asking guests to:

  • Please keep a safe distance of at least 6 feet from other people.
  • Wear a cloth face covering over mouth and nose to protect others when near other guests.

Please reach out with any questions. We're in this together!

 
6/5/20

Our Clean Team is out in full force! We have outfitted Clean Team members with PPE, extra cleaning supplies, and cleaning logs to ensure the facility is fully disinfected multiple times throughout the day, following the CDC guidelines. Some specific areas that are on the disinfection logs include:

  • Work area common surfacesblog_clean-team.jpg
  • Offices, desks, and conference rooms
  • Office equipment including electronics
  • Tools and other equipment
  • Bathrooms
  • Break areas
  • Vending machines
  • All vehicles and heavy machinery
  • Multi-user safety vest and other PPE
  • All floors and walls

If there is a suspected or confirmed exposure to the virus, a full cleaning of all surfaces will be implemented: close off areas visited by ill persons, increase ventilation and air circulation, and wait 24 hours before beginning the cleaning and disinfection measures. The Clean Team will then clean and disinfect all areas such as offices, bathrooms, common areas, shared electronic equipment (like tablets, touch screens, keyboards, remote controls, and ATM machines) used by the ill persons, focusing especially on frequently touched surfaces.

Gunstock Mountain Resort is committed to maintaining Work Safe protocols and expects both employees and guests to follow the requirements. We are all in this together, and as a team we can enjoy the summer, and start looking forward to and planning for winter.

 

5/23/20

Our campground is open! Gunstock Mountain Resort is dedicated to providing a safe and healthy environment for its employees, guests and visitors. Staff and guests are expected to follow COVID-19 best practices, CDC guidelines, and abide by the Governor's regulations. Read the Governor's Reopening Task Force camping document here. As a reminder, the following are in effect until further notice:

  • Per the state of NH's current requirements, only New Hampshire residents are permitted to reserve sites.
  • All reservations must be made in advance.
  • Minimum two-night reservation required.
  • If anyone in a party is feeling sick or has been exposed to the virus they must stay home.
  • Face masks are required by all guests when checking-in at the camp store or entering any facility.
  • No visitors are allowed at a campsite.
  • Campsites will be limited to 6 occupants.
  • All indoor public gathering areas will be closed.
  • Swimming pool will be closed.
  • Playground will be closed.
  • Showers, restrooms, and laundry facilities will be open pursuant to DHHS's Universal Guidelines and proper social distancing standards.

Read the latest COVID-19 information from the State of New Hampshire here.

 

5/7/20

The social distancing regulations are likely to continue throughout the summer, which makes large group gatherings challenging (if not impossible). For this reason, Gunstock and our partners have made the difficult decision to postpone or cancel all summer events. When it's posisble, we are postponing events to the fall. You can check out our Calendar for specific events.

Campground COVID-19 Updates

In order to reduce the transmission of COVID-19 and maintain a healthy environment, Gunstock is following guidance set by the Governor's Reopening Task Force and the CDC. Therefore, the following regulations are in place until further notice:

  • All reservations must be made in advance.
  • Minimum two-night reservation required.
  • If anyone in a party is feeling sick or has been exposed to the virus they must stay home.
  • Face masks are required by all guests when checking-in at the camp store or entering any facility.
  • No visitors are allowed at a campsite.
  • Campsites will be limited to 6 occupants.
  • All indoor public gathering areas will be closed.
  • Swimming pool will be closed.
  • Playground will be closed.
  • Showers, restrooms, and laundry facilities will be open pursuant to DHHS's Universal Guidelines and proper social distancing standards.

 

5/1/20

Most of us have watched, read, and listened to more news in the past 6 weeks than the last 6 years! But we only know what we know, and since we're all at home and want to know when we can get out - that's what we do. Governor Sununu released his "Stay At Home 2.0" today; read the release HERE

The Gunstock team has been joining in with the conversations, planning, and adapting the the changes. Here are few of the big changes for this summer:

  • The Adventure Park will not open for Summer Operations.
  • We're planning to offer Segway & E-Bike Tours out of the Camp Store beginning July 1.
  • The Campground will open Memorial Day Weekend.
    • For the time being, per the Governor's Order, only New Hanpshire residents will be allowed to camp.
    • Read the full set of camping regulations HERE.

Please email services@gunstock.com for general questions, or camp@gunstock.com for camping-related inquiries.

 

4/14/20

Gunstock Announces Limited Operations for Summer 2020 Campground opens Memorial Day Weekend.

As the extraordinary events surrounding the spread of the COVID-19 virus continue to unfold in the United States and in New Hampshire, the Gunstock Area Commission and Gunstock management team have been working diligently to develop a safe and responsible Summer 2020 Operating Plan. The rapidly changing nature of the COVID-19 crisis requires us to keep the health and safety of our employees and guests at the forefront of any decision impacting Gunstock’s summer operations.

The Gunstock Area Commissioners have weighed all the information currently available. At the public meeting on April 14, they instructed Tom Day, President and General Manager, to proceed with the opening of the Gunstock Campground on Saturday, May 23 (tentative). They also approved a reduction of offerings for summer activities to offer the popular Segway Tours and introduce new E-Bike Tours. Regrettably, because of the tactile nature of the Adventure Park activities, the Zipline, Aerial Treetop Adventure course, Mountain Coaster, and Discover Zone attractions will be suspended for the summer 2020 season.

As the situation in New Hampshire and the Lakes Region continues to develop, Gunstock will continuously assess the circumstances and provide timely updates on the 2020 Summer Events schedule.

Tom Day wanted to share the following statement with staff and the local community:

“The decision to suspend operations of the Gunstock Summer Adventure Park is an incredibly tough decision to make, especially for our summer staff. But it is a decision Gunstock stands behind given the known risks of furthering the spread of the COVID-19 virus. Until health officials are able to assure us that it is “safe to go back in the trees”, we remain committed to the social distancing guidelines that have kept NH from experiencing an outbreak like many other communities around the world have suffered.

“Over these last few weeks, we’ve heard from many of you who made your way to the mountain looking for a moment outside, away from the news of the day. Thank you for sharing your experiences with us. Keep ‘em coming! We will be right here with some of the best camping and hiking in the Lakes Region. And if you’ve never tried an e-bike or off-road Segway before, now is the time! “Don’t forget, season pass sales for the 2020/21 winter season are in full swing and we recently launched a new pass payment option, making your Gunstock pass more affordable than ever before. The team will be here hard at work getting the lifts, trails, and facilities ready for opening day on December 5th. “As always, thank you for your continued support. We wish you a healthy and safe summer!”

Tom Day, President & General Manager

 

3/24/20

Uphill Travel

While the resort is closed for winter operations, Uphill Routes are available for folks to skin or hike and ski, ride, or hike down. Sledding is not allowed. Please use extreme caution as there is no Ski Patrol on site, and grooming does not occur. Any activity on our trails at this time is entirely at your own risk. We must also heavily discourage congregating of any sort, as we are in the midst of a global pandemic. This includes tailgating. We all share a responsibility to ourselves and our community during these uncertain times. Please do your part in flattening the curve of the spread of the COVID-19 virus by keeping a distance of at least 6-8 ft. away from others and please take the time to educate yourself by visiting the CDC’s website for information and resources about COVID-19:
https://www.cdc.gov/coronavirus/2019-ncov/index.html

 

3/18/20

Gunstock Mountain Resort Closing for Winter Operations, Reopening for Summer May 23, 2020

Dear Gunstock Community,

The last 72 hours have presented an unprecedented challenge for ski area operators around the globe. The unfolding COVID-19 crisis has forced the closing of ski areas overseas and here in the United States. Those of us who make our living outdoors know what it means to our community to have space to play and clear our heads, and these times call for that now more than ever. But we must be sensitive to the rising public health and safety concerns and we agree with the Gunstock Area Commission that it is in the best interest of our employees, guests, and local community to cease winter operations at the close of business March 18, 2020. We believe this is a necessary step to limit the spread and risks associated with the COVID-19 virus.

I would like to personally thank our dedicated team who have been working tirelessly under unusually difficult circumstances these last few days. While the immediate future remains uncertain, we will be getting to work right away on preparations for the summer season. To our loyal passholders and guests, we apologize for the impact this will have and thank you for your continued support. We anticipate a higher than normal call volume over the next few days and appreciate your patience with us as we work through your questions together.

And finally, to our local community and neighbors, this is your mountain. While we will not be able to provide safety services during this shutdown period, you are welcome to enjoy the walking and hiking trails at your own risk. For those of you looking to hike up for some turns, please read our Uphill Travel Policy.

This decision was not made lightly but we take comfort knowing that we are doing everything in our power to combat the spread of COVID-19 virus in our local communities. We know we will get through this and look forward to many more adventures together when Gunstock reopens for the summer season on May 23, 2020. Your continued support means everything to us.

Thank you,

Tom Day, President & General Manager

3:45pm

On Tuesday, the White House issued additional guidelines for the country intended to slow the spread of the COVID-19 virus. Included with that announcement was a recommendation to limit social gatherings to less than 10 people. In light of that new guidance, Governor Sununu informed the Gunstock Area Commission that he plans to close Cannon Mountain at the end of business today, March 18th.

The Gunstock Area Commissioners have considered all of this new information and have instructed Tom Day, President and General Manager, to end winter operations at Gunstock at the end of business today. We will have limited staff available to answer your questions by phone. We anticipate a higher than normal call volume over the next few days and appreciate your patience with us as we work through your questions together.

Our season pass sales will continue as planned and we look forward to our scheduled opening for summer operations on May 23, 2020.

Gunstock Area Commission

 

3/17/20

Gunstock remains open for skiing and riding. Guests may purchase tickets online and from the Ticket Window. Gunstock Ski & Sport is open. The restrooms on the Ground Level and Upper Level (next to Gunstock Ski & Sport) are both open. Everything else here at the mountain is closed, and all remaining events for the season have been cancelled to avoid crowding. We recommend bringing your own food and drink and enjoying it at your cars, staying with the people you come to the mountain with, including on the chairlifts, and avoid socializing with other folks in close quarters while here. While we are saddened to close parts of the mountain early, we appreciate your understanding during this time of extenuating circumstances and hope you'll find solace on our trails. Get some fresh air, recreate responsibly, and take care of yourselves and your loved ones.

For clarity, the following are CLOSED:

  • Welcome Center
  • Main Lodge (except restrooms)
  • Stockade Lodge
  • All Food & Beverage
  • Ski Learning Center
  • Children's Center
  • Tubing Hill
  • Mountain Coaster
  • Outdoor Center
  • Rental Shop
  • Basket Room
  • Ski Check
  • Tuning & Repair Shop

 

3/14/20

Hello friends,

We're still here at the mountain enjoying Spring conditions; but we wanted to take a moment to address the COVID-19 situation as it develops here in New Hampshire, and to share with our community some immediate actions that Gunstock has taken to help keep both guests and employees healthy and safe.

New information is being released daily and the Gunstock management team is closely monitoring all available updates and news on the COVID-19 virus. Gunstock values the health and safety of all guests and employees and has taken precautions recommended by medical experts and local officials, including the World Health Organization, NH Dept. of Health and Human Services, and other trusted sources. These efforts include increasing the frequency of cleaning and disinfecting the facilities and high traffic areas around the mountain. We are keeping a watchful eye on the health and well-being of our staff and are ensuring that they are educated on safe practices, as well as enforcing that they're actively taking measures to prevent illness, including frequent, thorough handwashing, and staying home at the first sign of illness.

Gunstock Mountain Resort’s scheduled closing date is Sunday, April 5th. At this point, the resort will remain open and operating normally until further notice, however, certain events and programs have been cancelled or postponed to avoid attracting large groups in closed spaces. Open and clear communication with the public is vital, and Gunstock management will continue to evaluate and inform as the situation evolves. Any updates to mountain operations due to the COVID-19 virus will be posted in this thread. 

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